Return Policy

7-Day Returns

If for any reason you aren’t satisfied, you can return your purchase within 7 days for a full refund—no questions asked. 

 

365-day Purchase Protection

Our 1-year warranty protects your items against malfunction, so you’re guaranteed to receive a free replacement product at any point within the first 365 days.

Mon-Fri: 9:00 a.m.– 5:00 p.m.

Tel: 346.310.3015

Email: austin@iyunmai.us

Step 1

Contact Customer Service at austin@iyunmai.us about your concerns, and you'll receive a return shipping label from us. 

Step 2

Clearly print the return label and mail back the order in its original box.

* Returns must be received within 60 days from the date of purchase. 

 

International Returns

Please contact Customer Service at austin@iyunmai.us about your concerns and we will address your problems at 100% satisfaction. 

*Return shipping costs are paid by the purchaser and any shipping cost associated with the original order cannot be refunded.