Return Policy
7-Day Returns
If for any reason you aren’t satisfied, you can return your purchase within 7 days for a full refund—no questions asked.
365-day Purchase Protection
Our 1-year warranty protects your items against malfunction, so you’re guaranteed to receive a free replacement product at any point within the first 365 days.
Mon-Fri: 9:00 a.m.– 5:00 p.m.
Tel: 346.310.3015
Email: austin@iyunmai.us
Step 1
Contact Customer Service at austin@iyunmai.us about your concerns, and you'll receive a return shipping label from us.
Step 2
Clearly print the return label and mail back the order in its original box.
* Returns must be received within 60 days from the date of purchase.
International Returns
Please contact Customer Service at austin@iyunmai.us about your concerns and we will address your problems at 100% satisfaction.
*Return shipping costs are paid by the purchaser and any shipping cost associated with the original order cannot be refunded.