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Weigh yourself anytime WITHOUT\u003cspan\u003e \u003c\/span\u003ephone.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli class=\"showHiddenFeatureBullets\"\u003e\u003cspan class=\"a-list-item\"\u003eOne-Year Warranty. 7 Days Local Customer Service. \u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cdiv id=\"productDescription\" class=\"a-section a-spacing-small\"\u003e\n\u003cdiv class=\"disclaim\"\u003e\n\u003cp\u003e\u003cstrong\u003eYunmai is way more than a standard weight scale.\u003c\/strong\u003e\u003c\/p\u003e\n\u003cdiv data-canvas-width=\"534.6486901960784\"\u003eUsing fitness data technology, lightning fast Bluetooth connectivity, and Body Index analysis capabilities, our body composition\u003cspan\u003e \u003c\/span\u003escales\u003cspan\u003e \u003c\/span\u003eand mobile app offer actionable insight into your overall health by providing detailed measurements of 10 key body composition measurements.\u003c\/div\u003e\n\u003cbr\u003e\n\u003cdiv data-canvas-width=\"534.6486901960784\"\u003eYou can easily sync Yunmai with a variety of other wellness apps, tools, and technologies such as Apple Health,\u003cspan\u003e \u003c\/span\u003eFitBit, Google Fit, etc. With more data seamlessly streamlined at your fingertips, you can get a better grip on your health.\u003c\/div\u003e\n\u003cbr\u003e\n\u003cdiv\u003eTaking only seconds to set up, our mobile app is an easy, intuitive and family-friendly tool available to anyone looking to lead a healthier lifestyle.\u003c\/div\u003e\n\u003cbr\u003e\n\u003cdiv data-canvas-width=\"665.1321254901961\"\u003e\u003cstrong\u003eOffering a simple and stylish design.\u003c\/strong\u003e\u003c\/div\u003e\n\u003cdiv data-canvas-width=\"665.1321254901961\"\u003eThere are enough distractions keeping us from our healthiest selves, so we cut\u003c\/div\u003e\n\u003cdiv data-canvas-width=\"693.6782745098038\"\u003eaway all the unnecessary bits to offer visualized data in the simplest possible form\u003c\/div\u003e\n\u003cdiv data-canvas-width=\"678.9153882352941\"\u003ethrough our insightful body index analysis technology and custom mobile app.\u003c\/div\u003e\n\u003cbr\u003e\n\u003cdiv data-canvas-width=\"678.9153882352941\"\u003eThanks to Texas Instruments Bluetooth chips and your handy dandy smart phone, you can set up your scale in less than 10 seconds.\u003c\/div\u003e\n\u003cdiv data-canvas-width=\"678.9153882352941\"\u003e\n\u003cbr\u003e\n\u003cdiv\u003e\u003cstrong\u003eWe design and build our body composition scales in-house to ensure superior quality and streamline production costs.\u003c\/strong\u003e\u003c\/div\u003e\n\u003c\/div\u003e\n\u003cbr\u003e\n\u003cp\u003e\u003cb\u003e**Not recommended for pacemaker user or pregnant women\u003c\/b\u003e\u003c\/p\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e","published_at":"2016-11-10T12:09:00-06:00","created_at":"2016-11-10T12:09:37-06:00","vendor":"Yunmai Smart Scale","type":"Smart Scale","tags":["Color"],"price":5395,"price_min":5395,"price_max":5395,"available":true,"price_varies":false,"compare_at_price":null,"compare_at_price_min":0,"compare_at_price_max":0,"compare_at_price_varies":false,"variants":[{"id":24879695819,"title":"Default Title","option1":"Default Title","option2":null,"option3":null,"sku":"YMColor-White","requires_shipping":true,"taxable":true,"featured_image":null,"available":true,"name":"Yunmai Color Bluetooth Smart Scale - White","public_title":null,"options":["Default Title"],"price":5395,"weight":3311,"compare_at_price":null,"inventory_quantity":227,"inventory_management":"shopify","inventory_policy":"deny","barcode":"736902497364"}],"images":["\/\/cdn.shopify.com\/s\/files\/1\/1593\/8799\/products\/color-white-main1101.jpg?v=1479339269","\/\/cdn.shopify.com\/s\/files\/1\/1593\/8799\/products\/hq-3-1114_f686b79f-7826-410c-87fb-b74acef948e0.jpg?v=1480528209","\/\/cdn.shopify.com\/s\/files\/1\/1593\/8799\/products\/color-alt1.jpg?v=1491252282","\/\/cdn.shopify.com\/s\/files\/1\/1593\/8799\/products\/demo1wht.jpg?v=1491252298","\/\/cdn.shopify.com\/s\/files\/1\/1593\/8799\/products\/demo2wht.jpg?v=1491252309","\/\/cdn.shopify.com\/s\/files\/1\/1593\/8799\/products\/demo5wht.jpg?v=1491252324","\/\/cdn.shopify.com\/s\/files\/1\/1593\/8799\/products\/color-wht-1.jpg?v=1491252365"],"featured_image":"\/\/cdn.shopify.com\/s\/files\/1\/1593\/8799\/products\/color-white-main1101.jpg?v=1479339269","options":["Title"],"content":"\u003cdiv\u003eDesigned to add a bit of flair to your bathroom floor, Yunmai Color offers lively and lighthearted hues to suit your unique style. 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Weigh yourself anytime WITHOUT\u003cspan\u003e \u003c\/span\u003ephone.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli class=\"showHiddenFeatureBullets\"\u003e\u003cspan class=\"a-list-item\"\u003eOne-Year Warranty. 7 Days Local Customer Service. \u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cdiv id=\"productDescription\" class=\"a-section a-spacing-small\"\u003e\n\u003cdiv class=\"disclaim\"\u003e\n\u003cp\u003e\u003cstrong\u003eYunmai is way more than a standard weight scale.\u003c\/strong\u003e\u003c\/p\u003e\n\u003cdiv data-canvas-width=\"534.6486901960784\"\u003eUsing fitness data technology, lightning fast Bluetooth connectivity, and Body Index analysis capabilities, our body composition\u003cspan\u003e \u003c\/span\u003escales\u003cspan\u003e \u003c\/span\u003eand mobile app offer actionable insight into your overall health by providing detailed measurements of 10 key body composition measurements.\u003c\/div\u003e\n\u003cbr\u003e\n\u003cdiv data-canvas-width=\"534.6486901960784\"\u003eYou can easily sync Yunmai with a variety of other wellness apps, tools, and technologies such as Apple Health,\u003cspan\u003e \u003c\/span\u003eFitBit, Google Fit, etc. With more data seamlessly streamlined at your fingertips, you can get a better grip on your health.\u003c\/div\u003e\n\u003cbr\u003e\n\u003cdiv\u003eTaking only seconds to set up, our mobile app is an easy, intuitive and family-friendly tool available to anyone looking to lead a healthier lifestyle.\u003c\/div\u003e\n\u003cbr\u003e\n\u003cdiv data-canvas-width=\"665.1321254901961\"\u003e\u003cstrong\u003eOffering a simple and stylish design.\u003c\/strong\u003e\u003c\/div\u003e\n\u003cdiv data-canvas-width=\"665.1321254901961\"\u003eThere are enough distractions keeping us from our healthiest selves, so we cut\u003c\/div\u003e\n\u003cdiv data-canvas-width=\"693.6782745098038\"\u003eaway all the unnecessary bits to offer visualized data in the simplest possible form\u003c\/div\u003e\n\u003cdiv data-canvas-width=\"678.9153882352941\"\u003ethrough our insightful body index analysis technology and custom mobile app.\u003c\/div\u003e\n\u003cbr\u003e\n\u003cdiv data-canvas-width=\"678.9153882352941\"\u003eThanks to Texas Instruments Bluetooth chips and your handy dandy smart phone, you can set up your scale in less than 10 seconds.\u003c\/div\u003e\n\u003cdiv data-canvas-width=\"678.9153882352941\"\u003e\n\u003cbr\u003e\n\u003cdiv\u003e\u003cstrong\u003eWe design and build our body composition scales in-house to ensure superior quality and streamline production costs.\u003c\/strong\u003e\u003c\/div\u003e\n\u003c\/div\u003e\n\u003cbr\u003e\n\u003cp\u003e\u003cb\u003e**Not recommended for pacemaker user or pregnant women\u003c\/b\u003e\u003c\/p\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e"}

Yunmai Color Bluetooth Smart Scale - White

Product Description
Designed to add a bit of flair to your bathroom floor, Yunmai Color offers lively and lighthearted hues to suit your unique style. These smart scales aren’t just fun and colorful—they feature our insightful body index analysis technology, Bluetooth connectivity, and other innovations to keep an eagle eye on your health.

Color: White
  • Top FDA Listed Smart Scale Brand. 2,000,000 + HAPPY USERS AND COUNTING.
  • Yunmai APP Sync with Apple Health, Fitbit and Google Fit.
  • 10 Precision Body Measurements -- Body Fat, BMI, Muscle, Hydration, Bone mass and More.
  • 16 Users Tracking Management. Weigh yourself anytime WITHOUT phone.
  • One-Year Warranty. 7 Days Local Customer Service. 

Yunmai is way more than a standard weight scale.

Using fitness data technology, lightning fast Bluetooth connectivity, and Body Index analysis capabilities, our body composition scales and mobile app offer actionable insight into your overall health by providing detailed measurements of 10 key body composition measurements.

You can easily sync Yunmai with a variety of other wellness apps, tools, and technologies such as Apple Health, FitBit, Google Fit, etc. With more data seamlessly streamlined at your fingertips, you can get a better grip on your health.

Taking only seconds to set up, our mobile app is an easy, intuitive and family-friendly tool available to anyone looking to lead a healthier lifestyle.

Offering a simple and stylish design.
There are enough distractions keeping us from our healthiest selves, so we cut
away all the unnecessary bits to offer visualized data in the simplest possible form
through our insightful body index analysis technology and custom mobile app.

Thanks to Texas Instruments Bluetooth chips and your handy dandy smart phone, you can set up your scale in less than 10 seconds.

We design and build our body composition scales in-house to ensure superior quality and streamline production costs.

**Not recommended for pacemaker user or pregnant women

Sku: YMColor-White
$53.95
Maximum quantity available reached.

Customer Reviews

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Thanks for getting started with us!
How does the Yunmai scale work?
Why does bioelectric impedance analysis (BIA) measurements differ between methods?
How do I get the most out of my body composition measurements?
How to pair your phone to Yunmai Smart Scales
What other health tracking systems does Yunmai sync with?

 

How does the Yunmai scale work?

Yunmai’s technology uses bioelectric impedance analysis (BIA), a common method for estimating body composition. The BIA method is lower-cost and gives ballpark estimates of body fat percentage.

In BIA, two or more conductors are attached to a person, and a small electric current is sent through the body. The resistance between the conductors provides a measure of body fat because the resistance to electricity varies between adipose, muscular, and skeletal tissues. Fat-free mass (muscle) is a good conductor since it contains a large amount of water (approximately 73%) and electrolytes, while fat does not so it’s a poor conductor of electric current. Factors that affect the accuracy and precision of this method include instrumentation, subject factors, technician skill, and the prediction equation formulated to estimate the fat-free mass.

How does bioelectric impedance analysis (BIA) work?

In BIA, two or more conductors are attached to a person, and a small electric current is sent through the body. The resistance between the conductors will provide a measure of body fat because the resistance to electricity varies between adipose, muscular, and skeletal tissues. Fat-free mass like muscle is a good conductor since it contains a large amount of water (approximately 73%) and electrolytes, while fat is anhydrous and a poor conductor of electric current.

Why does bioelectric impedance analysis (BIA) measurements differ between methods?

Factors that affect the accuracy and precision of this method include instrumentation, subject factors, technician skill, and the prediction equation formulated to estimate the fat-free mass.

Body composition analysis is an inexact science. Body-fat scales are rarely 100% accurate compared to professional and precise medical instruments. This is true regardless of the manufacturer or method of measurement. Some scales also include hand electrodes to estimate overall body fat more accurately.

How do I get the most out of my body composition measurements?

The most important thing with body composition is to pay more attention to trends than daily numbers. You’ll have a better view of your body’s composition are really going by watching how the numbers change from month to month.

How to pair your phone to Yunmai Smart Scales

  1. Download and install the Yunmai app from the App Store, Google Play, or online at http://www.iyunmai.com/en/app.html. Login and setup your profile.
  2. Place the scale on a hard, flat surface like tile and clean its surface with a wet cloth. Ensure the scale surface and your feet are not too dry, as this may affect body fat readings.
  3. Enable Bluetooth on your mobile device, open and login to the Yunmai app, and step onto the scale barefoot. The scale will connect to your phone automatically without a password.

App asked for a passkey?

Alternatively, pair the scale with your phone manually with the passkey “000000.” You may need to turn on the location service and restart your phone to connect to the scale.

Pairing unsuccessful? Try this!

If your scale cannot connect to Bluetooth successfully, please reinstall the app or change the scale’s batteries. Make sure your iOS or Android device is updated to latest version and reinstall the latest Yunmai app.

  1. Try not to move until the scale displays your weight and the Bluetooth logo indicated by a “B.” To indicate a successful connection, the Yunmai app will show “connected” on the top instead of “connecting,” and the Bluetooth light will turn on. Your app should now show all body measurements.
  2. To sync Yunmai app with Apple Heath, Fitbit or Google Fit, open User Settings. On an iPhone, Fitbit will sync the latest data only if you fully exit the Fitbit app (double click the home button and swipe up) and reopen it.
  3. The scale may need to be calibrated to show accurate readings. Step on and off the scale quickly. Once the scale shows 0.0 lbs, the calibration is complete.
  4. Make sure the previous device has been disconnected by closing the Yunmai app before pairing another phone with the scale. The scale can only be connected to one device at a time. If you have several Yunmai scales, please remove the batteries from the one you do not want to use to disconnect it from the phone.
  5. If multiple users share one app, tap the profile picture on the top left and switch to the correct member before stepping on the scale.

What other health tracking systems does Yunmai sync with?

We’re in sync with Apple Health, Google Health, MyFitnessPal, and Fitbit!

General

What does the scale include?

How long is my scale covered by Yunmai’s warranty?

When should I replace my scale’s batteries?

What is the maximum weight supported by the scale?

Is this scale waterproof?

Should I feel the electrical current being used to collect body measurements?

If I have a pacemaker, should I use the Yunmai smart scale?

If I’m pregnant, should I use the Yunmai smart scale?

I’m 17 years old, why aren’t I seeing readings other than body weight?

What are some general tips for first time Yunmai users like me?

What is the difference between the Yunmai scale models?

What is the weight limit on the Yunmai scales?

What is the weight minimum on the Yunmai scales?

Setup

The scale is asking for a passkey, what do I enter?

My scale is not connecting to my mobile device, what do I do?

The scale won’t turn on and the LCD display is blank. What should I do?

How do I re-calibrate the scale?

Measurement Questions

Why does my scale show the wrong weight? It’s showing a difference of 4 or 5 pounds from my recent/current weight. If I step off and back on several times, it finally registers my correct weight.

Why does the Yunmai app display my body weight but no other body metrics?

Why is my body composition data different from the ones I see at the gym, doctor, etc.?

Why do %fat, %muscle, and %water comprise 122% of my total body weight?

What does the scale measure?

Application & Data Questions

Where can I download the Yunmai app?

Does the Yunmai app access any private information?

Why does my Norton app advisor flash a warning?

Why does my Android device ask to grant Yunmai access?

How do I get my app to sync with Apple Health, Fitbit, and Google Fit?

How often should my Bluetooth device (mobile device) be near the scale to retain my measurement history?

How many users can share this scale?

Can other users see how much I weigh?

Does Yunmai work with my iPad?

Can I change units of measurement manually within the apps?

How do I change the units of measurement from lbs to kilograms or vice versa?

How do I delete a data entry?

Does the scale sync with Apple Watch?

Does the scale work with a computer?

How do I reset my application password?

I received a malware notification from Norton. What's that about?

 

General

What does the product include?

 

  • Wireless Bluetooth 4.0 Connectivity (Includes App)
  • Weight Tracking Management for 16 Users
  • Vibrant LCD Display
  • Smart-Step Technology
  • Supports Android 4.3 and iOS 7
  • Power: Four (4) AAA Batteries (Included)
  • Scale Range: Up to 396.8 lbs. (3-180 kg)
  •  

    How long is my scale covered by Yunmai’s warranty?

    Yunmai’s Limited Warranty covers your scale for one year after purchase. Warranty service for eligible repairs and exchanges is available at no charge for 12 months from the date of your original retail purchase (“date of purchase”). Please contact austin@iyunmai.us if you have any concerns.

    When should I replace my scale’s batteries?

    Your scale includes four AAA batteries that are not rechargeable and normally last three to six months. Rechargeable batteries also work with Yunmai scales.

    What is the maximum weight supported by the scale?

    The scale can support a maximum weight of 396.8 pounds.

    Is this scale waterproof?

    The scale’s waterproof level is IPX-3. It is protected against water spraying up to 60 degrees from vertical at 10 liters/min at a pressure of 80-100 kN/m2 for five min.

    Should I feel the electrical current being used to collect body measurements?

    Yunmai uses Bioelectric Impedance Analysis to measure body fat, which sends an extremely low electrical current through the body when taking a measurement. This low electrical current is unnoticeable and is safe for individual use.

    If I have a pacemaker, should I use the Yunmai smart scale?

    We do not recommend that anyone with a pacemaker or other implanted medical device use the Yunmai because of its electrical current used for analysis.

    If I’m pregnant, should I use the Yunmai smart scale?

    Pregnant women should consult their physician before using the Yunmai. Harm is unlikely to occur, however each person’s body is unique so it’s worth asking a doctor about the situation before making any health-related decisions.

    I’m 17 years old, why aren’t I seeing readings other than body weight?

    Only weight readings are available for users under 18 years of age because they are growing quickly and their body data is changing frequently.

    What are some general tips for first time Yunmai users like me?

    • Do not step off of the scale or reposition your body before completing the measurement.
    • Place the scale on a hard, flat surface like tile for accurate readings.
    • For multiple weigh-ins, please wait for the display to turn off for two to three seconds.
    • If you need to move your scale, at your next measurement please step on and off the scale quickly. The scale will show 0.0lbs, indicating that the calibration is complete.

    What is the difference between the Yunmai scale models?

    All of the Yunmai models use the same application and provide the same body measurement tracking. The primary differences are the material, size, and style of the designs.

    Model Materials Size Style
    Yunmai Smart Scale Recycled plastic with aluminum alloy electrode plate 10.2 x 10.2 x 0.7 inches ; 2 pounds Available in blue, white, and pink
    Yunmai Color Tempered glass wth aluminum alloy electrode plate 12.9 x 12.9 x 1.3 inches ; 5.6 pounds Available in blue, green, pink, yellow, and white
    Yunmai Premium ITO glass 12.9 x 12.9 x 1.2 inches ; 6.8 pounds Available in black and white

     

    What is the weight limit on the Yunmai scales?

    396 lbs. or 179.6 kg.

    What is the weight minimum on the Yunmai scales?

    6.6 lbs.

     

     

    Setup

    The scale is asking for a passkey, what do I enter?

    If your mobile device is prompting you for a passkey, enter “000000.” You may need to turn on the location service and restart your phone to connect to the scale.

    My scale is not connecting to my mobile device, what do I do?

    Hold the phone, we can help. If your scale cannot connect to Bluetooth successfully, please reinstall the app or change the scale’s batteries. Making sure your iOS or Android device is updated to latest version and reinstalling the latest Yunmai app should help do the trick. You can update your iOS or Android device to the latest version and reinstall the Yunmai app from App Store, Google Play, or online at http://www.iyunmai.com/en/app.html.

    The scale won’t turn on and the LCD display is blank. What should I do?

    Make sure the batteries are installed correctly or change to new batteries. If this doesn’t help, the scale might need to be reactivated. To do this, turn on Bluetooth from your smartphone, open and login to the Yunmai app, and then step on the scale with bare feet. The app should show “connected” on the top instead of “connecting” and all data should be visible. The scale should now show the Bluetooth logo (“B”) along with your weight.

    How do I re-calibrate the scale?

    Step on to the scale for 1 to 2 seconds and then step off. The scale will automatically re-calibrate and show 0.0 lbs.

     

    Measurement questions

    Why does my scale show the wrong weight? It’s showing a difference of 4 or 5 pounds from my recent/current weight. If I step off and back on several times, it finally registers my correct weight.

    The scale may need to be re-calibrated to show accurate readings. To do this, put the scale on a hard, flat surface like tile. Once you step on and off the scale quickly, it will show 0.0 lbs. This indicates that the calibration is complete.

    Why does the Yunmai app display my body weight but no other body metrics?

    A Bluetooth connection is necessary to capture and record all data. Please install the Yunmai app, then open the app and login. Turn on Bluetooth from your cellphone and step on the scale with bare feet. The app should show “connected” on the top instead of “connecting,” and all data should be visible. At this point, the scale should show the Bluetooth logo (“B”), along with your weight.

    Still not working? Try these solutions:

      1. Clean the scale surface and your feet with a damp towel. If the scale surface is not clean or your feet are too dry, your metrics may not be measured.
      2. Check the age settings in the app. The app will only measure and track users who are 18 and above. Teenagers under 18 are growing fast, and their body data is changing frequently, so only their weight can be measured and tracked.
      3. Make sure there is direct contact between the scale surface and your feet. Please do not weight yourself while wearing socks. Also, double check to see if the plastic film is still on the scale’s surface. If it is, please remove it since it can interfere with the readings.
      4. Don’t step off the scale too soon. The weighing process is not finished until the progress bar on the display screen totally completes from left to right and flashes three times.

      Why is my body composition data different from the ones I see at the gym, doctor, etc.?

      Don’t worry, that is completely normal! The numbers on your scale may vary from those given by other measurement methods and professional medical instruments because it is a home-use scale designed for reference.

      Your Yunmai scale uses bioelectric impedance analysis (BIA), which is a common method for estimating body composition, particularly body fat. The BIA method is a lower-cost and moderately accurate way to estimate body fat percentage.

      Why do %fat, %muscle, and %water comprise 122% of my total body weight?

      It is normal for these three indexes to add up to more than 100% since water is contained in both fat and muscle tissue.

      What does the scale measure?

      Our scale measures body fat and nine other wellness indicators. Our app tracks: weight, age, body fat, visceral fat, body fat percentage, BMI/BMR, bone mass, hydration level, protein, and muscle.

       

      Application & data questions

      Where can I download the Yunmai app?

      The Yunmai app is available from the App Store or Google Play Store. You can also download the app online at http://www.iyunmai.com/en/app.html and scan the code from the instructions, or search “Yunmai” via Google to install the program. The app is compatible with iOS 7.1 and Android 4.3, as well as newer versions of the software.

      Does the Yunmai app access any private information?

      Your Yunmai app will never access any private information. Yunmai now has over 2 million users without any complaints about privacy access.

      Yunmai requests access to the following when using the application:

        1. Device & app history − Allows access your historical app data and lets the app save additional information. It also needs to be activated for your data to sync with other apps like Google Fit.
        2. Identity − Allows your application to access previously saved accounts and to change any personal information saved to the device. Also, it allows you to login to the app using other accounts (like Facebook).
        3. Location – Android, using software Android 6.0 or later, requires this access when Bluetooth is turned on.
        4. Photo/Media/Files & Camera – Allows you to upload or take a profile picture for your account.
        5. WiFi connection information – Allows the application to upload data to the cloud.
        6. Bluetooth connection information - Allows the scale to sync data collected to the mobile app through the Bluetooth connection.
        7. Device ID & call information - Since our application can sync with up to 16 devices, the scale needs to know which device to sync to and the Device ID facilitates this.

        Why does my Norton app advisor flash a warning?

        Our technical team is working with Norton to remove these false warnings. If you receive a warning when installing Yunmai, please note the information being requested is:

            • Device & app history − Allows access your historical app data and lets the app save additional information. It also needs to be activated for your data to sync with other apps like Google Fit.
            • Identity − Allows your application to access previously saved accounts and to change any personal information saved to the device. Also, it allows you to login to the app using other accounts (like Facebook).
            • Location – Android, using software Android 6.0 or later, requires this access when Bluetooth is turned on.
            • Photo/Media/Files & Camera – Allows you to upload or take a profile picture for your account.
            • WiFi connection information – Allows the application to upload data to the cloud.
            • Bluetooth connection information - Allows the scale to sync data collected to the mobile app through the Bluetooth connection.
            • Device ID & call information - Since our application can sync with up to 16 devices, the scale needs to know which device to sync to and the Device ID facilitates this.

        If you use other popular health management applications like MyFitnessPal on your Android device, you may encounter the same issue.

        Why does my Android device ask to grant Yunmai access?

        The access agreement that appears on your phone is a requirement by the Android system; you won't see a notification on an iOS device. Other mobile applications on Android devices, like MyFitnessPal, show a permission request similar our app.

        Outlined are the latest permissions and what we are accessing:
        1. Device & app history − Allows access your historical app data and lets the app save additional information. It also needs to be activated for your data to sync with other apps like Google Fit.
        2. Identity − Allows your application to access previously saved accounts and to change any personal information saved to the device. Also, it allows you to login to the app using other accounts (like Facebook).
        3. Location – Android, using software Android 6.0 or later, requires this access when Bluetooth is turned on.
        4. Photo/Media/Files & Camera – Allows you to upload or take a profile picture for your account.
        5. WiFi connection information – Allows the application to upload data to the cloud.
        6. Bluetooth connection information - Allows the scale to sync data collected to the mobile app through the Bluetooth connection.
        7. Device ID & call information - Since our application can sync with up to 16 devices, the scale needs to know which device to sync to and the Device ID facilitates this.

        How do I get my app to sync with Apple Health, Fitbit, and Google Fit?

        To do this, go to Me—User Settings on your scale and connect to Apple Health, Google Fit, or Fitbit. On an iPhone, Fitbit will sync the latest data only if you fully exit the Fitbit app (double click the home button and swipe up) and reopen it.

        How often should my Bluetooth device (mobile device) be near the scale to retain my measurement history?

        There are two ways to transfer data between the scale and mobile device. If your smart device is near the scale when you weigh yourself, the app will automatically connect to the scale through Bluetooth and will transfer body metrics into the device immediately.

        If you do not have a mobile device with you when you weigh in, the data will be recorded into the scale and will be sent to the app when the scale is later connected to your device. The scale can recognize up to 16 users, store their data separately, and store up to 1000 sets of data. Please connect your device to the scale before it reaches its data limit.

        How many users can share this scale?

        Our scale collects data for up to 16 users (a clown car situation)! If the scale already has 16 users and you want to add one more, the app will ask you to delete an existing user profile.

        How does the scale register the weight of different family members?

        Each user can sync their own smartphone or share a single app and create profiles in Family Management. If users only have individual profiles in the app, the scale will only sync data to each person’s device.

        Can other users see how much I weigh?

        Other users will not have access to your data unless you permit them to add your profile to their app. You can use your personal mobile device and app account to maintain privacy.

        Does Yunmai work with my iPad?

        Yes, Yunmai is compatible with your iPad. On the top left of the App Store, switch your search filtering from iPad only to iPhone only, then install the Yunmai app for iPad.

        Can I change units of measurement manually within the apps?

        Yes, both the Yunmai and Apple Health apps allow you to change units of measurement from pounds to kilograms and vice versa.

        How do I change the units of measurement from lbs to kilograms or vice versa?

        Open up the Yunmai app and click "Me" at the bottom. Along with your personal information, it has a button to select "Lbs" or "Kg." The unit of measurement you select will be highlighted in white.

        How do I delete a data entry?

        Do you have an iOS device?

        If you have an iOS device, open up the Yunmai app and click "Tracking Graphs." Then select the button in the top right hand corner to open up all of your historical data. Once previewing the data, swipe left on the entry you want to delete and red trash button will appear. Select the trash icon to delete the data entry.

        Do you have an Android device?

        If you are using the Yunmai app on an Android device, click "Tracking Graphs" and then click the button in the top right hand corner. When you see the individual data entries, click and hold the entry that you would like to delete. After a few moments, a new pop-up will form asking if you would like to delete the entry. Select "Yes" to delete.

        Does the scale sync with Apple Watch?

        Unfortunately, Yunmai Smart Scale does not currently sync with the Apple Watch.

        Does the scale work with a computer?

        Not right now! We are working on developing that capability, but the scale currently does not sync with a desktop.

        How do I reset my application password?

        1. Open up the application.

        2a. If you are signed in, click "Me" on the bottom right and then select Settings. Under Settings, select "Sign out."

        2b. If you are signed out, underneath the Sign In button select "Forgot your password?"

        3. Follow the procedure to reset your password.

        I received a malware notification from Norton. What's that about?

        We understand Norton App Advisor has recommended the uninstall of Yunmai app because Norton does not recognize Yunmai very well. Sometimes the warning is too severe. Our technical team is working with Norton to remove this false warning.

        Yunmai will never access private information. We appreciate your concern about the safety and integrity of your personal data and wanted to assure you that the Yunmai app does not use or access any private information. Customer satisfaction is our priority and we take the security and privacy of our customers as a top priority.The access agreement that appears on your phone is a requirement by Android; you will not see this notification on an iOS device. The permissions window is completely controlled by Android. See a similar case from myfitnesspal, which indicates it is from Android, not Yunmai.

        The access agreement that appears on your phone is a requirement by Android; you will not see this notification on an iOS device. The permissions window is completely controlled by Android. See a similar case from myfitnesspal, which indicates it is from Android, not Yunmai.

        myfitnesspal notification from Android

        If you would like you could even make a registered login using a fake email address. This is an option for customers not wanting to provide a personal email.
        The latest permissions and what we are accessing include:
        * Photo/Media/Files – Allows you to upload or take a profile picture for your account.
        * Contact us will link to the Yunmai official website to make customer contacts easier.
        * Location- Allows the mobile app to find the scale to pair.

        Yunmai has been certified by FCC, CE, KC, FDA and has more than 5 million users. If you have any other questions or concern and contact customer support at (346) 310-3015 or austin@iyunmai.us.

        Product Details:

        • Wireless Bluetooth 4.0 Connectivity (Includes App)
        • Weight Tracking Management for 16 Users
        • Vibrant LCD Display
        • Smart-Step Technology
        • Supports Android 4.3 and iOS 7
        • Power: Four (4) AAA Batteries (Included)
        • Scale Range: Up to 396.8 lbs. (3-180 kg)

        Measurements Include:Weight, Body Fat, Body Mass Index (BMI), BMR, Bone Mass, Hydration Levels, Muscle Mass and Body Age.

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